Get in touch with North Mead

We are always happy to help.

Whether you are a current family, considering North Mead for your child, visiting the school or need to speak to a particular member of staff, please contact our school office.

Our office team will make sure your enquiry reaches the right person.

North Mead Primary Academy

Northfield Road
Leicester
LE4 9DL

Telephone: 0116 276 7761
Email: [email protected]

 

School office

The school office is the main point of contact for:

  • general enquiries
  • admissions
  • attendance and absence
  • appointments
  • collection arrangements
  • school meals
  • uniform
  • clubs and activities
  • ClassDojo and My Child at School support
  • copies of school documents
  • arranging contact with a member of staff

If you are unsure who you need to speak to, please contact the office and we will help.

 

Contacting your child’s teacher

For routine communication about your child, families should use ClassDojo or the communication arrangements shared by the class teacher.

ClassDojo is our main platform for regular day-to-day communication with families.

For urgent matters, please telephone the school office rather than relying on a ClassDojo message.

Principal

  • Mr Ben Burpitt
  • Please contact the school office if you would like to arrange contact with the Principal.
  • Email: [email protected]
    Please mark correspondence: FAO Mr Burpitt

 

SEND and Inclusion

  • Our SENDCo is Miss Kirsten Holland
  • If you would like to discuss your child’s special educational needs, reasonable adjustments or wider inclusion support, please contact the school office.
  • Email: [email protected]
    Please mark correspondence: FAO Miss Holland
  • You can also find more information on our SEND and Inclusion

Safeguarding

If you are worried about the safety or welfare of a child, please contact the school immediately.

Our Designated Safeguarding Lead is:

  • Mr Ben Burpitt — Principal

You can also report a concern to:

  • Miss Kirsten Holland
  • Mrs Maryam Danesh
  • Mrs Jill Hurst
  • Mrs Zainab Meman
  • School telephone: 0116 276 7761 or [email protected]

For urgent safeguarding concerns outside school, contact:

  • Leicester Children’s Social Care Duty and Advice: 0116 454 1004
  • If a child is in immediate danger, call 999.

 

Academy Council

  • The Chair of our Academy Council can be contacted through the school office.
  • Email: [email protected]

Please mark your correspondence:

  • FAO Chair of the Academy Council

The school office will ensure it is forwarded appropriately.

Admissions

  • If you are interested in a place at North Mead, including Nursery, Reception or an in-year place, please contact us.
  • Telephone: 0116 276 7761
    Email: [email protected]
  • We would be happy to explain the admissions process and arrange a visit where appropriate.
  • You can also visit our Admissions and Open Evening pages.

 

Visiting North Mead

All visitors should report to the school office on arrival.

Please do not enter the school site or teaching areas without signing in and following our visitor procedures.

You can find more information on our Visitors and Contractors page.

Accessibility

If you require information from our website or any school document in:

  • a different format
  • a larger print size
  • a translated version
  • another accessible format

please contact the school office.

We will do our best to provide the information in an appropriate format.

Finding us

North Mead Primary Academy
Northfield Road
Leicester
LE4 9DL

Compliments, concerns and complaints

We want families to speak to us when something is going well and when something needs attention.

Where possible, concerns should be raised with the relevant member of staff first so that we can understand the issue and respond promptly.

Formal complaints are handled in line with The Mead Educational Trust Complaints Procedure.

Please see our Policies page for the current procedure.

Media, professional and external enquiries

Professional agencies, visitors, contractors and other organisations should contact the school office in the first instance.

Telephone: 0116 276 7761
Email: [email protected]

 

We are here to help

Good communication matters.

If you are unsure who to contact, start with our school office and we will make sure your enquiry reaches the right person.

Telephone: 0116 276 7761
Email: [email protected]

 

Every Child. Every Lesson. Every Day.

 

External Resource/Organisation Link
Interactive map/directions to North Mead Primary Academy North Mead Primary Academy on Google Maps
The Mead Educational Trust Complaints Procedure TMET Trust Policies

 

Related North Mead Pages

  • Meet Our Office and Site Team
  • Admissions
  • Open Evening
  • Safeguarding
  • SEND
  • Inclusion
  • Visitors and Contractors
  • ClassDojo
  • My Child at School App
  • Policies
  • The Mead Educational Trust