One place for important school information

North Mead uses MyChildAtSchool (MCAS), provided by Bromcom, to give parents and carers secure access to information and services linked to their child.

MCAS can be accessed through the MyChildAtSchool app or through a web browser. The exact information available is controlled by the school, so not every Bromcom feature will necessarily be visible to North Mead families.

What we use MCAS for

At North Mead, MCAS may be used for areas such as:

  • viewing attendance information
  • receiving school announcements
  • accessing letters or documents
  • updating contact details
  • making payments
  • booking or paying for clubs, trips or other activities
  • purchasing school items, including uniform where available
  • viewing other information enabled by the school

Bromcom also supports functions such as reports, assessment information, behaviour information, parent-evening bookings and parental consent, although schools choose which features they make available.

MCAS and ClassDojo

North Mead uses ClassDojo as our main day-to-day communication platform with families.

MCAS has a different role.

A simple way to think about it is:

  • ClassDojo: Everyday communication, class updates, reminders and celebrations.
  • MyChildAtSchool: School information, records, payments and administrative functions.

Families should therefore remain connected to both systems where requested by the school.

Keeping your details up to date

It is important that we hold accurate contact information.

MCAS can allow parents to review and submit changes to information such as contact details, subject to school approval.

Please make sure we always have your current:

  • home address
  • telephone number
  • email address
  • emergency contacts

If important details change, update them through MCAS where this option is available or contact the school office.

Payments

Where enabled by North Mead, MCAS can be used to make secure online payments for school activities and items.

Bromcom supports payments for areas including:

  • trips
  • clubs
  • wraparound provision
  • school items
  • meals where applicable.

Please follow the information provided by school for the particular payment you need to make.

Notifications

Parents using the MCAS app should make sure push notifications are enabled.

Bromcom advises that notifications must be permitted on the device for app alerts to be received.

Keeping notifications switched on helps families avoid missing important information.

Accessing your account

Parents and carers can access MyChildAtSchool using the mobile app or the web version.

You will need to use the email address and account details associated with your school record.

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Forgotten your login?

If you have forgotten your password, use the password-reset option on MyChildAtSchool.

If you:

  • cannot create an account
  • cannot see your child
  • have changed your email address
  • are receiving an error
  • need help accessing the service

please contact North Mead rather than Bromcom.

Bromcom’s parent guidance specifically advises families to contact their school for account or login issues because the school manages user details.

Need help?

Please contact the school office and we will help you access your account.

Telephone: 0116 276 7761
Email: [email protected]

 

Important

MCAS should not be used for urgent communication.

For:

  • safeguarding concerns
  • urgent medical matters
  • same-day changes to collection arrangements
  • anything requiring an immediate response

please contact the school directly.

Every Child. Every Lesson. Every Day.

 

External Resource/Organisation Link
MyChildAtSchool web login MyChildAtSchool login
Apple App Store — MyChildAtSchool MyChildAtSchool on Apple App Store
Google Play — MyChildAtSchool MyChildAtSchool on Google Play
Bromcom MCAS Parent Guide/help Bromcom MyChildAtSchool help

 

Related North Mead Pages

  • ClassDojo
  • Online Forms
  • School Uniform
  • Clubs and Extra-Curricular Activities
  • Contact Us